Terms of Service

HEIM AURA LTD
Last updated: 11 Oct 2025

Welcome to HEIM AURA LTD! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

  • This website is operated by HEIM AURA LTD, registered in the UK (Company Number: 16760697).

  • By using our site, you confirm that you are at least 18 years old or have legal capacity to enter into contracts.

  • We reserve the right to update these Terms at any time without prior notice. Updated Terms will be effective immediately upon posting.

2. Products & Orders

  • All orders are subject to availability. We reserve the right to refuse or cancel any order for reasons including stock shortages or errors on the website.

  • Prices are displayed in GBP and include applicable taxes unless otherwise stated.

  • Product images are for illustrative purposes only. Actual products may vary slightly in colour, texture, or dimensions.

3. Payment & Security

  • We accept payments via approved payment methods listed on our website.

  • All payment information is processed securely using trusted payment processors. HEIM AURA LTD does not store full payment card information.

4. Shipping & Delivery

  • Orders are shipped within the UK only. For detailed shipping information, refer to our Shipping Policy page.

5. Returns & Refunds

  • Our return and refund procedures are outlined in our Refund & Return Policy page.

6. Intellectual Property

  • All content on this website, including images, logos, text, graphics, and designs, is the property of HEIM AURA LTD or our content partners.

  • You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Interfere with the website’s functionality or security.

  • Post false, misleading, or offensive content.

8. Limitation of Liability

  • HEIM AURA LTD is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • We make every effort to provide accurate product information, but we cannot guarantee that the website is always error-free or uninterrupted.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions about these Terms:
📧 contact@heimaura.co.uk
+447537126109
182-184 High Street North, Office 22a, London E6 2JA, United Kingdom

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